The terms and conditions below outline the rules and regulations for the use of the Fibre Assist Website, located at www.fibreassist.co.za.
We will need to ask you for certain personal information to give you the best possible experience when you engage with us (including but not limited to via our website, over the phone, any electronic applications which we direct you to or any of our partner websites or otherwise) as well as when you use our products and / or services.
The information referred to above may include your full name, unique identification number, physical and postal address, debit order details, e-mail address and telephone number among other information.
Other information may include, but is not limited, to IP addresses, codes, usernames, passwords, products viewed, subscription history, pages visited, links opened and other related content or similar information. All of the above may be stored automatically by our website or internal CRM for the purposes of providing services to you, the end user. Any data or information that we request that is not specifically required for the rendering of services will be specified as voluntary or optional, to be submitted at your own discretion.
We use your specific personal information in a number of ways, with all purposes being to increase the suitability of our services and offerings to you, the client. Our objective in the use of your personal information is to fulfil your requests for connectivity related services, as well as to let you know about new products and/ or services which may be of use/ value to you, the end user. The following are ways in which we may use use your information:
By entering your details on the Fibre Assist Website, you agree expressly agree to the following:
We will not use your personal information for any other purpose other than for which you have selected or in relation to this website, or the provision of services by the Company. We further guarantee to not sell, transfer or disclose your personal information to any third party without your express consent.
We take the security of your personal information very seriously. Our online services protect your personal information during transit using encryption such as Hypertext Transfer Protocol Secure (HTTPS). When your personal data is stored by us, we use computer systems with limited access housed in facilities using physical security measures. All data held by us is kept using encrypted storage.
Unless otherwise expressly stated, Fibre Assist and / or its' licensors own the intellectual property and all intellectual property rights for all material on the Fibre Assist Website. All intellectual property rights are strictly reserved. You may access the website from Fibre Assist for your own personal use subject to restrictions as set out in these terms and conditions.
You must not without prior written permission / consent:
The following organisations are permitted to create a hyperlink to the Fibre Assist Website without the requisite prior written approval mention below:
The above mentioned organisations may link to the Fibre Assist home page (found at www.fibreassist.co.za) or to other Website information so long as the link:
Approval of link requests from these organisations is given provided that;
The below are required to obtain express written approval prior to the hyperlinking to the Fibre Assist Website:
We will approve link requests from the above mentioned organisations if we decide that:
Further to the above, these organisations ensure that the linking to third party websites or cyber-locations meets the following:
Should you be interested in linking to the Fibre Assist Website, a request should be made via email to Fibre Assist. Please ensure that the full name, organisations name, contact information, URL of proposed linked website or content piece is made clear as well as the rationale for the request being made clear by the requestor. All requests, both in the affirmative and in the negative will be responded to between two to four weeks.
Approved organisations may hyperlink to our Website as follows:
No use of Fibre Assist's logo or other artwork will be allowed for linking absent a trademark license agreement or express permission.
The Company shall not be held responsible or liable in any way for any content that appears on the Fibre Assist Website. No link(s) should appear on this Website that may be interpreted as libellous, obscene, criminal, or which infringes, violates, or advocates the infringement of or violation of, any third party rights whatsoever. Should there be any reasonable claim made against the content of the Website, contact with the Company is welcomed and the request will be reviewed.
We reserve the right to request that you remove all links or any particular link to our Website. Any user of the Fibre Assist Website or third party, even after the granting of rights to hyperlink, agrees to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and any portion of this policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us as soon as is possible. Requests of this nature will be duly considered but we expressly reserve the right to not be obligated to remove them unless there is a recognised reason by law to do so, or to respond to you directly with regards to the request made.
To the maximum extent permitted by applicable law, we are prevented from being held liable for all representations, warranties and conditions relating to our website and the use of this website. The limitations of liability as set out in this section and elsewhere in this policy:
As long as the Fibre Assist Website and any information and / or services on the Website are provided free of charge, we will not be liable for any loss or damage of any nature, arising in any such way, through omission, commission, negligence or any other conceivable way recognised by law.